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Confidential advice, support & information for 13-19 year olds
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In Confidence

Confidentiality

Whenever you use a service, even over the phone, check the confidentiality policy. Is it safe for you to talk in private? That way you remain in control of your information.

Lots of organisations recognise that young people fear personal information and details being passed on to parents, social services, the police or somebody else. In response many have confidentiality policies.

Confidentiality means that whatever you say about yourself, your life or your situation will go no further than the person (or organisation) you talk to. Your privacy will be protected allowing you to talk freely.

If there is a risk of serious harm to you, or someone else, some information may have to be shared. Most organisations are reluctant to break your trust and will only do so in extreme situations when all other options have been considered (or if you want them to). They might be able to help you talk to the police, social services and other agencies.

Data protection

The Data Protection Acts are important pieces of legislation aimed at protecting your basic personal rights. Without them your details would be available to anyone, for whatever purposes, and you would have no right of privacy. The acts give individuals a general right of access to personal data relating to them.

As an example school students, regardless of age, have right of access to their school records. Requests to see, or receive copies, should be made in writing to head teachers.

In exceptional circumstances information can be withheld. This is usually when it may cause harm to an individual. There are also circumstances when you may need to pay to see information.

Data protection is a complicated area and you should seek advice before acting

Freedom of Information

The Freedom of Information Act gives everyone the right to access information held by the public sector (councils, government departments and other public agencies).

There are exemptions to what information can be obtained – details from the Information Commissioner’s Office.

Social networking sites

Lots of people use social networking sites such as MySpace, Facebook and Bebo. When using these you might like to think through the potentially damaging effects of including certain types of information.

For example, how would you feel about a potential employer, college or university viewing your site?

Further information and advice

Information Commissioner’s Office www.ico.gov.uk is the main government body for providing information about the Data Protection and Freedom of Information acts. Helpline: 01625 545745 or 08456 306030

There is a special site for young people - www.ico.gov.uk/youngpeople - which gives advice about issues such as social networking sites.

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