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Confidential advice, support & information for 13-19 year olds
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Shop Assistants in Somerset

CLCI: OE
CRCI: SB


There are many kinds of shops. There are well-known chain shops that can be found in almost every large town in the country. Some of these may have big branches on the edge of towns.

Smaller shops might be located away from the main shopping centres. Or they might specialise in selling a particular type of product.

Some businesses, such as cosmetic counters and fashion outlets in big stores, are franchises. Other shops, owned by local franchise holders, operate under the name of a big company.

To find out more look under the above CLCI/CRCI headings in your careers or Connexions library

THINGS TO KNOW ABOUT SHOP ASSISTANTS IN SOMERSET

Thousands of people in Somerset work in shops. More people do this work than ever before. Most national retailers have at least two or three branches in Somerset. Others are represented in practically every town. The larger towns – such as Bridgwater, Taunton and Yeovil – have big retail units away from the town centre. Street’s Clarks Village has dozens of shops.

There are small family-run shops, maybe with just one or two branches, throughout Somerset. These can be found in towns and larger villages (although not every village now has a shop).

HOW DO I GET STARTED?

 bullet pointGet work experience when at school to see if it’s the career for you
 bullet pointGo to college full-time to do extra qualifications or a business or retailing course
 bullet pointStart as a trainee – or apprentice – in a shop and go to college as part of your job


USEFUL QUALIFICATIONS

 bullet pointGCSEs in subjects such as maths and English are useful
 bullet pointA levels and BTECs in business subjects can help for management jobs
 bullet pointNVQs in retail and customer service (through an apprenticeship)


More about qualifications, courses and training can be found in Moving On (published by Connexions Somerset)

DO YOU KNOW?

If you’re doing well at school, and are ambitious, you could study retail management at university

WHAT IS THE PAY LIKE?

Around £80 per week (maybe more) if starting as a new employed trainee or apprentice. After that it depends whether you are working full-time or part-time. Most staff are paid an hourly rate depending on how much they work. Some shops pay commission or bonuses based on how much you sell. Average earnings for shop assistants are around £200-250 per week.

FINDING A JOB

 bullet pointConnexions centres
 bullet pointJob centres
 bullet pointThrough applying for work apprenticeships
 bullet pointSchool and college careers notice boards
 bullet pointSpeculative letters/visits/emails
 bullet pointNewspaper and industry publications adverts
 bullet pointAdverts displayed at premises and on industry/company websites
 bullet pointJob offer after work experience
 bullet pointWord of mouth
 bullet pointA Guide to Job Hunting gives tips on CVs, interviews and job letters. To view click here


OTHER THINGS TO CONSIDER ABOUT THIS WORK

 bullet pointThere is often a basic choice between working in a food or non-food shop
 bullet pointIn village shops many customers are regulars and like to stop and chat. In town centres they may want to buy quickly and move on
 bullet pointIn some shops (such as furniture and electrical good retailers) customers need a lot of attention, purchases take time and you need excellent product knowledge. In places like supermarkets things are done without fuss
 bullet pointFor many jobs you don’t need particular qualifications. Training takes place as you go along. Sometimes this means going away on courses
 bullet pointWorking for a national company offers the chance of promotion and moving elsewhere
 bullet pointSome shops promote people to manager from their own staff. Others ask you to have certain qualifications if you want to be a trainee manager
 bullet pointYou can get good retail experience by working part-time whilst still at school or college


WHO DOES THE WORK?

Hayley (20) comes from Street and worked in a chain store when she was doing her A levels at college. After leaving college she successfully found a place on the shop’s trainee management programme. Hayley is now working as an assistant manager in one of their branches in Devon

John (20) grew up in West Somerset and did an Apprenticeship in a small shop close to home. John did NVQs in retailing as part of his training and, together with his experience, he reckons these have helped him find a really interesting, better-paid job in a clothes shop in Taunton

More Info: A-Z Careers

Careers information dates rapidly. Every effort has been made to ensure information is accurate but please check details before making firm decisions.





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