| |  | Write down the name and job title of the person you want to speak to and the title of the job you are enquiring about. Write down questions you have about the job. |
| | | Have the job advertisement with you to check details, and to serve as a prompt. |
| | | Have a pen and paper to hand so you can write down any information you are given. |
| | | If you are using a mobile make sure it is fully charged with plenty of credit available. |
| | | Have your CV ready to refer to during the call. |
| | | Speak clearly. |
| | | Give your full name and say which job you are interested in and where you saw the advert. |
| | | Be prepared to talk about yourself, why you are interested in the job and why you feel that you would be suited to it. |
| | | Write down any information you are given about the job. |
| | | If you arrange an interview write down the details and read them back to the employer to check if you have written them down correctly. |
| | | If you don't know how to get there don't be afraid to ask for directions. |
| | | If you don't hear something clearly don't be embarrassed about asking the person to repeat what they have said. |
| | | If you get through to an answering machine, do not panic! If you don't feel prepared to leave a message put the phone down without saying anything and call back once you have had the opportunity to prepare a message. |
